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Terms and Conditions

Effective Date: March 25th, 2026
Company: Conley Quality Services, LLC

1. Acceptance of Terms

By accessing this website or purchasing any products or services from Conley Quality Services, LLC (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree, you should not use our website or purchase our offerings.

2. Products and Services

We provide consulting services, training programs (including online courses), and related materials designed to support organizational performance and quality management systems.

All products and services are provided for informational and educational purposes and are not guaranteed to result in certification, compliance, or specific business outcomes.

3. Payments and Pricing

All prices are listed in U.S. dollars and are subject to change without notice.
Payment is required in full at the time of purchase unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our discretion.

4. Refund Policy

Due to the nature of digital products and consulting services:

  • Online courses and digital materials: All sales are final. No refunds will be issued once access has been granted.

  • Consulting services: Refunds are not provided for services already rendered. Any prepaid, unused services may be refunded at our sole discretion.

5. Intellectual Property

All content, materials, training modules, documents, and resources provided by Conley Quality Services are the intellectual property of the Company.

You may not:

  • Reproduce, distribute, or resell our materials

  • Share login access or course content with others

  • Use materials for commercial training without written permission

6. User Responsibilities

You agree to:

  • Provide accurate information when making purchases

  • Use our products and services only for lawful purposes

  • Not misuse, copy, or exploit our content

7. No Guarantee of Results

While we strive to deliver high-quality services and training, we do not guarantee:

  • Certification outcomes (e.g., ISO, AS9100, NADCAP)

  • Audit results or regulatory approvals

  • Specific financial or operational improvements

Results depend on factors outside of our control, including implementation and organizational practices.

8. Limitation of Liability

To the fullest extent permitted by law, Conley Quality Services, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our products or services

  • Business interruption, loss of profits, or loss of data

  • Decisions made based on our training or consulting

Our total liability shall not exceed the amount paid for the product or service in question.

9. Indemnification

You agree to indemnify and hold harmless Conley Quality Services, LLC from any claims, damages, or expenses resulting from your use of our products or services or violation of these Terms.

10. Third-Party Platforms

Our services may be delivered through third-party platforms (e.g., website hosting, learning management systems). We are not responsible for the performance or availability of these platforms.

11. Termination of Access

We reserve the right to suspend or terminate access to our products or services if these Terms are violated.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact:

Conley Quality Services, LLC
info@conleyqualityservices.com

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